Included Toll Free

On my Reseller Included Account, I finally added a Toll Free number.
(Inventory has 866/877/888 numbers now.)

I put in a ticket because I was charged $1.00 for this account,
and it has a monthly renewal date.

Ticket ID: SAF-338190

I do not see the option for the toll free listed under included accounts.

I only have an option for full service line (which I already added.)

OT: the toll fee list is very substantial now. Only wish my local number list (zone3 btw) was as substantial.

I figured it was to be added as a Virtual Number, and the process of assigning it to the Reseller Included Account would make the first Virtual free of monthly, but the minutes would be billable.

A test call from my cell phone, I was charge $0.00 for 2 minutes.

IN SIP 2 minutes @ $0.000 - $0.000
OUT ON NETWORK 2 minutes @ $0.000 - $0.000
USF Fee 7.3% - 0.00000

Call Reference ID: 2308fda57d5522a16a7cb93a2ad95324@64.2.142.26

Perhaps Tim can clarify?

In retrospect, It makes more sense that if the account is part of a Reseller plan, that it be a standalone account. That provides more flexibility, and could easily point to any Reseller account to serve a business model. ( decided to cancel the Virtual Toll Free. The number was not as memorable in hind sight.)

If Toll Free is pointing to SIP or a Reseller account,
should the cost be less than the stated 2.5 cents, and 6 cents?
http://forums.voipo.com/showpost.php?p=14868&postcount=1

Quote:

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Toll-Free Numbers - $1 Per Month
Incoming Toll-Free Usage (From US) – 2.5 Cents/Min
Incoming Toll-Free Usage (From Canada) – 6 Cents/Min

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It would seem likely that it costs those rates pointing at a cell phone or PSTN line.

[#RSQ-493413]



I pointed a Toll Free Forward account at my Reseller Included Account.
I used the SIP URL to send the calls there.

I made three test calls, they show in the Reseller Call log.
They do not show in the Reseller Usage Page.
The were all accessed at $0.00
They do not show in the Toll Free Forward Account Call History.

One(1) 30 second call from 734-437-xxxx
(Same Rate Center as my Reseller Account I called. My cell phone AT&T)
Call Reference ID: 1259143356_13209523@4.55.14.163

One(1) unanswered call from 734-437-xxxx
Call Reference ID: 1258908528_59771430@4.55.14.163

Two(2) 30 second calls from 248-766-xxxx
(My wife's cell phone.)
Call Reference ID: 1259262052_4766096@4.55.14.163
Call Reference ID: 1258688513_4773790@4.55.14.163

Also my phone caller ID had a 1 prepended to each number while the phone rang.
The Caller ID history later shows Unknown Name and does not show a number.

One(1) 30 second call from 734-437-xxxx
(This time the call was to the DID, not the SIP URL, same symptoms.)
Call Reference ID: 1258468008_118686361@4.55.14.163

ONE LAST NOTE:

Calls from Reseller accounts don't seem to show anywhere using TF forwarding.