Data Information/Access

VoIP can be free flow in how it is used. That being said, to keep a handle on day-to-day operation, valid information is needed. Many businesses provide an API to receive the details in real time. Also the API can be designed to effect changes in settings, order services, and cancel services. I've yet to see a vision on how Resellers can do this?

Any insights available? If everything is only through manual Reseller Pages, then the process is going to be a very hands-on people-oriented process. I pity those who want to deal with international calling as an example.

In my case, I feel it would be easier to market limited minute accounts that compete with the Vonage 500 minute plan. Overages, and fraud monitoring will be hard to maintain control if a human takes on the burden.

Ideas are very welcome!