Re: how do you check on number porting status
Too bashful to start my own thread ...
Either Kevm or one of the other posters who ported from ATT CV to Voipo seemed to suggest that it took ATT CV over a month to "let go" ...
:eek: I hope I am MIS-reading that! :eek:
I did not request a new number with my new Voipo service, but I have both CV and Voipo hooked up and live to different phones ... so I will know that the porting has completed when the "other phone" rings.
I guess I will also get a heads-up email from Voipo (and maybe one from CV).
But -- any comments from CV refugees on HOW LONG CV will drag their feet and make me pay for two services?
BTW -- so far, my Voipo experience has been superb ... but admittedly, I have used the line sparingly.
Re: how do you check on number porting status
BTW ... was talking to ATT Wireless folks on Saturday ... need to port a couple of different numbers TO them for a family plan ...
They say that porting takes about three hours. :confused:
She then went on to say that she usually "schedules the port" (HUH?) for the day after the scheduled delivery of the cellphone.
And that it did not matter whether the number was coming FROM ATT CV or Verizon Wireless (I've got one of each going to ATT WS).
She made it sound like she actually had control over the process. But my Voipo port seems to be more like "at the whim and behest of the losing provider" (my quotes, :p).
Just curious if any of us knows why there's a difference. I have service,and I am patient!
Re: how do you check on number porting status
Quote:
Originally Posted by
kevinj
BTW ... was talking to ATT Wireless folks on Saturday ... need to port a couple of different numbers TO them for a family plan ...
They say that porting takes about three hours. :confused:
She then went on to say that she usually "schedules the port" (HUH?) for the day after the scheduled delivery of the cellphone.
And that it did not matter whether the number was coming FROM ATT CV or Verizon Wireless (I've got one of each going to ATT WS).
She made it sound like she actually had control over the process. But my Voipo port seems to be more like "at the whim and behest of the losing provider" (my quotes, :p).
Just curious if any of us knows why there's a difference. I have service,and I am patient!
The key word in your post is "Wireless". Porting among POTS (landline) numbers (VoIP providers use the same system) generally takes several days. When the Wireless carriers were required to offer LNP, they developed a more efficient system to handle the porting requests. If you go into a wireless store requesting a new line (with port in) and buy the phone on the spot, the port is almost always complete that day (if not in an hour or less).
IIRC, the wireline/VoIP providers typically port within 2 weeks, but YMMV.
Re: how do you check on number porting status
Doesn't make sense that ATT CV can drag its feet on releasing a port to Voipo but not on a port to TMobile ...
But I accept it as the truth ...
And ... btw ... THANKS for the insight!
Re: how do you check on number porting status
Quote:
Originally Posted by
kevinj
Doesn't make sense that ATT CV can drag its feet on releasing a port to Voipo but not on a port to TMobile ...
But I accept it as the truth ...
And ... btw ... THANKS for the insight!
As Fisamo mentioned, Verizon Wireless developed a system for the wireless carriers that allows them to port cell-to-cell almost instantly. Their standard process was adopted as the gold standard.
Now if you try to port from a landline or even voipo to a cell, it can take up to a few days according to sources very close to me because that same system is not in place for those types of ports.
Re: how do you check on number porting status
FWIW: Vonage to Sprint was 10 business days for me a year or so ago.
Re: how do you check on number porting status
I've been waiting a month for a port from VoicePulse to VOIPo. I keep re-opening a ticket with support to check on the status, which then keeps getting closed down again with "we'll request more info". I initially received an email stating it would be ported on Dec 29. Then a few days later, an email saying it would be ported on Dec 30. Then I was notified that those are estimates. Though the word estimate doesn't appear in them, it's titled "VOIPo Number Porting - Transfer Date Finalized", and contains "On 12-29-2009 (exact transfer date was set by the losing carrier), your phone number (xxx-xxx-xxxx) will be completely transferred to the VOIPo Network (typically ~ 11:30AM CST)."
I'm paying for two services now, plus the "free-for-30-days virtual number" (that I'm using to forward to from VoicePulse until the port) expires in a few days, so I'll be paying for that as well.
-Craig
