Do you have a 10+ second delay when calling out?

1bird2,

IMHO, that is 8 digit dialing. If they advertise 7 digit dialing, then it should work in a reasonable manner. A couple of seconds delay is no biggie, but 30 seconds seems silly.

I will update here with the outcome after they work on my ticket.

Quote:

---

Originally Posted by bdyelton

Like the subject says - do you have a 10+ second delay when dialing a 7 digit telephone number?

---

The only post dial delay I have is if I dial a 7 digit number.
Since we have multiple NPAs in our area, we never dial 7 digits. Just a learned habit.
Besides, everything works so well, I would not want to change anything.
Depending on the box you are using, there are dial plans that will virtually eliminate those delays.

I have the ten second delay and using a GS 502, but I thought that was normal. I can easily cut the delay down considerably by dialing a # after the 7 digits.

Quote:

---

Originally Posted by ralfaro

I have the ten second delay and using a GS 502, but I thought that was normal. I can easily cut the delay down considerably by dialing a # after the 7 digits.

---

Or, as I suggested, by altering the dial plan.

I think support knows this and will probably be pushing out a modified dial plan that will take care of it.

I really have not noticed this as we have many area codes in my city, so i always just dial the 10 digit. But when trying there is a slight delay. Adding a 7 digit dialing plan to the overall dialing plan does fix this issue as others have stated.

Quote:

---

Originally Posted by bdyelton

Like the subject says - do you have a 10+ second delay when dialing a 7 digit telephone number?

---

I would like a clarification.

Are we talking about a delay after dialing until the one hears the DTMF?

-or-

Are we talking about the delay after the DTMF until one hears the ring?

I experience the latter.

the latter. you dial a number, and it is N seconds until you hear ringback.

I don't know what a DTMF is, but I'm talking about the silence between hitting the last number and hearing the ring.

dtmf are the touch tones.

Quote:

---

Originally Posted by abward

1bird2,

IMHO, that is 8 digit dialing. If they advertise 7 digit dialing, then it should work in a reasonable manner. A couple of seconds delay is no biggie, but 30 seconds seems silly.

I will update here with the outcome after they work on my ticket.

---

I am not saying that adding a # to the end of 7 digits is 7 digit dialing. I am saying two things:

1. This is a workaround to shorten the time one hears ringback tone from the time one dials the last digit of 7 digits + #. Again, this is a workaround.

2. Opening a support ticket with a description of this problem will be resolved by the support team -- I do not have to perform this 7 digit dial + # anymore.

Hope that clarifies my post.

Hope this helps!!!

-bird