Vpanel Observations

Ok well no problem. I am just glad it is Friday:rolleyes:.....

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Originally Posted by VOIPoTim

Well in these cases if you did need to call 911 with them at least it would still go through, it's just the updating that was the issue.

I spoke with the owner of the 911 provider a few minutes ago and there were some unique circumstances surrounding the numbers in the ViaTalk account (which I won't get into) that had them flagged in a way that their CS people didn't know what to do with them.

We discussed the situation and he's assured me that we'll be good to go on Monday for all ViaTalk numbers in terms of the updating.

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I entered my 911 information into the voipo control panel and this time it was accepted.
Thanks Tim.

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Originally Posted by NY Tel Guy

I entered my 911 information into the voipo control panel and this time it was accepted.
Thanks Tim.

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Glad to hear.

We have an agreement in place with the 911 provider for handling VT ports now, so this shouldn't return.

Is the new Billing & Pricing section due to be introduced to the Vpanel soon? I'd like to see all the improvements, the first being that it fully works! The second being that it's as streamlined and maintains the KISS look and feel as much as possible. ;-)

Will it include an export function for call history/billing (a CDR) or a detailed 'invoice'; if so to what data or display formats [spreadsheet, database, choice of element & record delimiters, flat text or print file]? Not to be too pushy.