No, these aren't problems on our side... not router issues, nat issues, rtp issues, etc. Our clients sometimes have those, but deal with them on our own.

These are voipo outages.

If you are a casual user, you might not ever know the outages happened, because you may not make calls during the outage period.

But if, like me, you have hundreds of clients making thousands of calls per day, you know right away when there's a voipo server down.

I also have server monitoring setup, so when a server fails, I get notified within a few minutes. I have detailed records of every single outage for the last several years.

I usually know before voipo does, because they do not seem to have any monitoring setup.

Great service for casual/residential users. But not so great for businesses, or any users who rely greatly on phone service.