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Thread: Support hours?

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KenH Support hours? 02-03-2009, 05:41 AM
Xponder1 Re: Support hours? 02-03-2009, 08:31 AM
rcboats24 Re: Support hours? 02-03-2009, 12:13 PM
Montano Re: Support hours? 02-03-2009, 12:30 PM
VOIPoTim Re: Support hours? 02-03-2009, 09:07 PM
Vumes Re: Support hours? 02-05-2009, 12:08 AM
KenH Re: Support hours? 02-04-2009, 05:50 AM
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  1. #5
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Support hours?

    I'll make sure the site is fixed tomorrow. Officially it's 9-6, but we are staffed a little beyond those hours...just not offering frontline phone/chat support during that time yet.

    On weekends, we have systems admins working, but they don't get involved with frontline sales/support much except for outages.

    Over time, we'll expand this as people are trained and we're more process oriented internally.

    Or....I could place a quick call to Guam and go 24/7 with support Friday
    Last edited by VOIPoTim; 02-03-2009 at 09:13 PM.
    Timothy Dick
    Founder/CEO
    VOIPo.com

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