Registration Drop Testing - Round II

**christcorp** · 02-03-2009 09:44 PM

WOW!!! Mind is now totally screwed up. To the point where I might have to fire up my linksys to get service back. Here's the deal. Went in, turned of provisioning. Saved; changed registration to 1 minute, saved, rebooted. Finishes rebooting. Log back in. BOTH PORTS SHOW UNREGISTERED!!!

I can't call out. BUT, I CAN call in. Hmmmm. I then decide to turn OFF Port 2 and just work with port 1. Save, reboot, again it won't register. Outgoing dead, incoming OK. So, I notice that there's a couple of differences to port 1 compared to port 2. E.g. Port 2 has an outbound proxy; sip.voipwelcome.com; port 1 doesn't. So I put the outbound proxy to port 1. Save, reboot, again no registration. I decide; hell with it. I RE-PROVISION the adapter; KNOWING THAT AFTER REBOOT the voipo server will reconfigure it. BEEP!!!! Wrong answer. Save/reboot and port 2 is still off; outbound proxy is the way I set it, all the changes I made are still made. Hmmmm. OK; I'll MANUALLY put everything back the way it was originally. Then save/reboot. (I always write down all settings). Rebooted; guess what? Still no registration on either port. Port 1 can RECEIVE calls but can't call out. Port 2 gets dial tone but doesn't receive calls and can't call out. I am going to pull the plug on it for a minute and re-power it 1 last time. If that doesn't work, I'm going to try one of my linksys. later.... mike....

P.S. FWIW; my Beta line on my other linksys is working fine. Rebooted numerous times. Call in and out are fine.

**fisamo** · 02-03-2009 09:54 PM

Have you tried a Factory Reset followed by entering the voipo provisioning config server path?

**VOIPoTim** · 02-03-2009 09:56 PM

Originally Posted by christcorp

WOW!!! Mind is now totally screwed up. To the point where I might have to fire up my linksys to get service back. Here's the deal. Went in, turned of provisioning. Saved; changed registration to 1 minute, saved, rebooted. Finishes rebooting. Log back in. BOTH PORTS SHOW UNREGISTERED!!!

I can't call out. BUT, I CAN call in. Hmmmm. I then decide to turn OFF Port 2 and just work with port 1. Save, reboot, again it won't register. Outgoing dead, incoming OK. So, I notice that there's a couple of differences to port 1 compared to port 2. E.g. Port 2 has an outbound proxy; sip.voipwelcome.com; port 1 doesn't. So I put the outbound proxy to port 1. Save, reboot, again no registration. I decide; hell with it. I RE-PROVISION the adapter; KNOWING THAT AFTER REBOOT the voipo server will reconfigure it. BEEP!!!! Wrong answer. Save/reboot and port 2 is still off; outbound proxy is the way I set it, all the changes I made are still made. Hmmmm. OK; I'll MANUALLY put everything back the way it was originally. Then save/reboot. (I always write down all settings). Rebooted; guess what? Still no registration on either port. Port 1 can RECEIVE calls but can't call out. Port 2 gets dial tone but doesn't receive calls and can't call out. I am going to pull the plug on it for a minute and re-power it 1 last time. If that doesn't work, I'm going to try one of my linksys. later.... mike....

P.S. FWIW; my Beta line on my other linksys is working fine. Rebooted numerous times. Call in and out are fine.

Now you see what we've been dealing with in testing. The HT502's we have in the office have gotten a little more interesting since the last firmware update (even if you downgrade them).

**zevin** · 02-03-2009 10:06 PM

Yes I am seeing some differences between FXS1 and FXS2 setting. I know this ATA was freshly provisioned as the password changed on me.

Outbound proxy, SIP Registration, Unregister On Reboot are different.

**VOIPoTim** · 02-03-2009 10:43 PM

Christcorp - I see a bunch of Linksys registrations for you now. Try enabling the Unregister on Reboot option and it'll clear them all out.

**christcorp** · 02-03-2009 10:50 PM

I'm trying to get my Beta line back up. I have everything normal, but it's all hosed. I can call out on the beta line (Linksys), but when I call into it, it rings but not connect; then fast busy after a couple seconds. On the grandstream, I can call out but it won't register at all. Even set at 1 minute. The beta is on jupiter and grandstream is on sip.voipwelcome.com mike...

**christcorp** · 02-03-2009 11:30 PM

This is nuts. My linksys, on the beta line, can call out but if I call in, it rings but when I answer it I get no audio for about 5 seconds then a fast busy. It's on jupiter.

My main line on the grandstream, is now totally fubar. I couldn't get it to register or reprovision or anything. So I did a reset on the grandstream and now I can't log into it. Matter I fact I can't even hit it. Web browser just sits there. (Yes, I looked at my router to see what the new IP address is). Totally weird. Hope the grandstream isn't toast. I guess I'll try more with the linksys. At least I can call out on that. Now if I could get the incoming to work. mike....

**christcorp** · 02-03-2009 11:56 PM

Well that was one hell of a few hours. Finally got the linksys back up and running. I must have changed too many things around. Anyway; between stun and proxy servers, I've got it where it will call out and receive calls on my primary line. I took out the beta line for now. The grandstream I believe is toast. It reboots fine, cycles, finishes with the 2 green lights. After doing a "RESET" I checked the router for the new IP address. But for the life of me, I can't access the damn thing. Oh well. I've got the linksys working and have a home phone working again. I may pull out the old grandstream 286 or another linksys tomorrow and do some more experimenting. But tonight, I'm leaving the grandstream disconnected so in case it decides to get a mind of it's own, it won't interfere with the linksys.

Oh the joy of technology. I feel like "Kip" "Iiiii Love Technology". LOL!!!!!
mikey

**usa2k** · 02-04-2009 06:42 AM

Originally Posted by christcorp

But for the life of me, I can't access the damn thing.

Keep in mind: *** then 02 should tell you the IP address of the HT ...
Keep in mind: *** then 99 then 9 should Soft Reboot the HT ...

BTW, I like that vPanel shows the software revision under devices.

**christcorp** · 02-04-2009 08:18 AM

My router is telling me what the IP address is. It tells me the IP address of every device I have connected. But the browser just sits there forever trying to connect to it. If it was a bad address, it would have come back quickly and said so. I'll experiment with it tonight on a standalone PC and see if I can get to it through the LAN side by connecting a PC to it and letting the grandstream give the PC an IP address through it's router. I think the adapter is bricked, but I'll give it another try tonight. mike....