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Thread: Call Log Planning

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  1. 02-25-2009 05:40 PM #1
    NY Tel Guy
    NY Tel Guy is offline Senior Member
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    Default Re: Call Log Planning

    Quote Originally Posted by VOIPoTim View Post
    Hey Guys,

    Quick question. We're going to need to start archiving call records. We just imported 1,779,548 records from recently.

    What do you guys think is a reasonable period for customer access to call logs?

    45 days?

    We're planning on adding a utility to export/download them as well.
    6 months is the standard.
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  2. 02-25-2009 05:43 PM #2
    Xponder1
    Xponder1 is offline Senior Member
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    Default Re: Call Log Planning

    60 to 90 days
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  3. 02-25-2009 06:03 PM #3
    TomP
    TomP is offline Member
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    Default Re: Call Log Planning

    My prior service (BroadVoice) provides 16 months of call history.
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