Cancellation policy

[kevm]

Pardon me for adding my 2 cents but the fact of the matter (IMHO) is this:
If you want a service without any issues at all, you should keep your land line along with all of the associated costs.
It is true that the last few weeks here have been a rough ride, I think Tim will admit that. I came from ATT Callvanatage, which is a really good service, although in my opinion VOIPo has better voice quality . I cannot comment specifically on ATT technical support because I only used it once.
One thing you will find here at VOIPo is that the people really really care. I don't have a doubt they will make this work with some dedication and perserverence.
Even after all of the issues I have experienced, Tim and his team are right there to try to make things right. I have never not gotten a response to a question and everyone has been very helpful. If I'm not mistaken, Tim even issued a 14 day service credit at one point recently.
I don't expect to be going anywhere soon.
Good luck to you whatever way you decide to go.