New Database Servers

[abward]

Sorry, but no slack. As a paying customer, and a guy in the IT business for 27 years, I expect maintenance windows (potential outages) to occur during off hours, and I expect (of course hope against) only sev 1 or unplanned outages during normal hours.

That is just the way it is done, period.

There is insufficient amount of paper in the world to list the number of times when IT people go make a change that is not supposed to break anything, but does anyway. I even periodically do this wonderful practice myself! This is why, repeat after me, we never change production systems during normal operational hours.

[Smiles]

This is why, repeat after me, we never change production systems during normal operational hours.

Amen, brother.

[scott2020]

Sorry, but no slack. As a paying customer, and a guy in the IT business for 27 years, I expect maintenance windows (potential outages) to occur during off hours, and I expect (of course hope against) only sev 1 or unplanned outages during normal hours.

My telephone is needed 24/7. I never know when I will need it or when an emergency will come up. My telephone doesn't know banker's hours. I know I do as much maintenance after hours as possible, but sometimes the benefit of making changes, all things considered, can outweigh the risk. With VOIPo being relatively new with a very small staff of tech people, and since I am saving lots over POTS, I am willing to cut them some slack, paying or not.

99.5% of people (maybe even you) probably would not have known the difference on any database problems, yet Tim found it appropriate to post that information in a public forum. I give him a lot of credit for that.

[1bird2]

Agreed. Time to move on to true enterprise "production" of services. Change windows need to be planned around "your time", not customers' time. Like the idea of lots of info to customers, but, time to minimize downtime or even potential down time to customers -- which I am one of.

"Beta" is one thing. I would think production would be 99.5% uptime (no, not 99.9% or 99.99%)

Keep up the good work -- please condsider your maintenenace windows after hours.

-bird