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Re: no devices listed in vPanel
Thanks for the follow-up, Brandon. There have been no changes on my end. The PAP2T has been purring along since 2/19. My network is simple: DIR-655 sitting behind a (non-router) cable modem. The PAP2T hangs off the DIR-655. I have no ports forwarded for the ATA, though per this morning's support ticket discussion, I will add the appropriate ports when I get home this eve and see what that does. Not sure why I would need the forwarding as things have been working fine until this point.
Thanks for the detailed explanation! Even if I only understand part of it, it's bound to help us zero in on the actual problem.
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Re: no devices listed in vPanel
Fwiw, my outage today appears to be related to a DHCP problem that my ISP was having. After power-cycling everything this eve, I could not pull an external IP from my cable modem. Called Charter and, after testing a bunch of things, the tech confirmed it was a DHCP problem on their end. Things appear to be up now and my ATA is back online.
Anyway, sorry for the red herring. Our regular internet access (web, email) was okay throughout the day despite the DHCP problem, so I couldn't understand why the ATA was not re-registering. Makes sense now, I think.
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