Voicemail issues?

[ptrowski]

My biggest thing was the ticket was closed as fixed. The minute I read that I called from my cell phone and the problem was EXACTLY the same as when I opened the ticket.

[frankd1]

My biggest thing was the ticket was closed as fixed. The minute I read that I called from my cell phone and the problem was EXACTLY the same as when I opened the ticket.

Yeah, I think the VM testing method they use isn't good. I put in my ticket last night, and got a message back saying they tested it and everything seemed fine (and they closed the ticket). I tested it the minute I got the email from them, and the problem was still there, so I had to reopen the ticket and let them know the problem was still there.

[ptrowski]

Same thing, was told it was fixed again, called from the cell phone and the same issue is still there.
This is getting a bit silly to keep saying it is fixed when it isn't.

[ptrowski]

Tim found the issue, and all is back to normal.