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Thread: Vpanel call route pop-up window slow to appear

  1. #1
    Join Date
    Feb 2009
    Location
    Houston suburb
    Posts
    253

    Default Vpanel call route pop-up window slow to appear

    When clicking a number in Vpanel call history, the call route pop-up window is taking a long time to appear now. It sometimes takes 10 seconds or more for it to appear. At first I thought it wasn't working anymore and clicked multiple times before I realized it was slow to come up. It use to appear quickly. I'm using IE 7.

    Anyone else notice this change?

    Also, just a suggestion to your web designers....the pop-up window should not be translucent. When making a call route choice, it's very distracting when selecting a number from the "FROM" column and seeing the "TO" phone numbers in the background.

  2. #2
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: Vpanel call route pop-up window slow to appear

    Quote Originally Posted by tritch View Post
    When clicking a number in Vpanel call history, the call route pop-up window is taking a long time to appear now. It sometimes takes 10 seconds or more for it to appear. At first I thought it wasn't working anymore and clicked multiple times before I realized it was slow to come up. It use to appear quickly. I'm using IE 7.

    Anyone else notice this change?

    Also, just a suggestion to your web designers....the pop-up window should not be translucent. When making a call route choice, it's very distracting when selecting a number from the "FROM" column and seeing the "TO" phone numbers in the background.
    Maybe you could try to log out and back in again. I don't see this problem at all.

  3. #3
    Join Date
    Feb 2007
    Posts
    150

    Default Re: Vpanel call route pop-up window slow to appear

    The Vpanel was painfully slow this morning for me.

  4. #4
    Join Date
    Feb 2009
    Location
    Houston suburb
    Posts
    253

    Default Re: Vpanel call route pop-up window slow to appear

    Quote Originally Posted by burris View Post
    Maybe you could try to log out and back in again. I don't see this problem at all.
    That's strange. It does it on my PC at work and home....also on my laptop. Logging in and out has no effect. It didn't use to be that slow. Are you using IE 7 with all the latest updates?

    Edit: It actually takes about 6-7 seconds for the pop-up to appear or close....but still not like it was before.
    Last edited by tritch; 04-20-2009 at 03:37 PM.

  5. #5
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: Vpanel call route pop-up window slow to appear

    Quote Originally Posted by tritch View Post
    That's strange. It does it on my PC at work and home....also on my laptop. Logging in and out has no effect. It didn't use to be that slow. Are you using IE 7 with all the latest updates?

    Edit: It actually takes about 6-7 seconds for the pop-up to appear or close....but still not like it was before.
    I use FireFox exclusively.

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