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Thread: Support and Billing

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  1. #1
    Join Date
    Feb 2007
    Posts
    801

    Default Re: Support and Billing

    Quote Originally Posted by VOIPoJustin View Post
    We appreciate the feedback thus far, the more the better!



    ^^ Accounts which had pre-formatted contact numbers within their billing account should now be displaying properly in XXX-XXX-XXXX format.
    When the formatting was not correct, I had tried changing my number, and it never accepted the changes. Now my number displays correctly, but I am unable to change my contact number. (It says the Account Details were successfully updated at the top of the page, but the old contact number is still displayed.) I don't really NEED to change my contact number, just noticed problems doing so when I was trying to get rid of extra dashes.

  2. #2
    VOIPoJustin Guest

    Default Re: Support and Billing

    Quote Originally Posted by fisamo View Post
    Now my number displays correctly, but I am unable to change my contact number.
    This was correlated to the slight formatting issues (dashes) -- updating your contact number (formatted or not) should now be working correctly!

  3. #3
    Join Date
    Jan 2009
    Posts
    230

    Default Re: Support and Billing

    2 thumbs up!

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