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Thread: Outbound calls to Vonage not going through...

  1. #1
    Join Date
    Apr 2009
    Location
    Houston, TX
    Posts
    10

    Default Outbound calls to Vonage not going through...

    I can't call from my Voipo line to my Vonage line. It rings on the Voipo side, but nothing happens on the Vonage side... Other calls do work; a few haven't gone through, but I don't know what provider(s) they're using.
    Last edited by brhalltx; 05-06-2009 at 02:48 PM.

  2. #2
    Join Date
    Jan 2009
    Posts
    17

    Default Re: Outbound calls to Vonage not going through...

    Brian,

    Are both your VOIPo line and Vonage on the same network? Sounds like their maybe an issue with both using ports 5060 for signaling.

  3. #3
    Join Date
    Apr 2009
    Location
    Houston, TX
    Posts
    10

    Default Re: Outbound calls to Vonage not going through...

    They're on the same network (and my router should be able to keep them separate...), but it finally worked after resetting the PAP2T several times...

  4. #4
    VOIPoJustin Guest

    Default Re: Outbound calls to Vonage not going through...

    Let us know if you continue to encounter issues, as we can adjust the default SIP control ports for each respective line on your PAP2T from our automated provisioning system (5060 and 5061, by default).

    5060 in particular is a very standardized port for SIP usage, and is likely configured for within your Vonage ATA (thus the port collisions/confusion using both devices concurrently).

  5. #5
    Join Date
    Apr 2009
    Location
    Houston, TX
    Posts
    10

    Default Re: Outbound calls to Vonage not going through...

    I'm now having trouble with incoming calls, and get various error messages from different providers.

    From Vonage: Lines are temporarily busy. Please try again later. O106

    From TMobile: Your call cannot be completed as dialed. Please check the number and dial again. 026T

    From AT&T land line: Your call cannot be completed as dialed. Please check the number and dial again. 037T

    I had the control ports changed; that made no difference in the incoming calls to Voipo, but does seem to have fixed the Voipo to Vonage problem.

  6. #6
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Outbound calls to Vonage not going through...

    What kind of router do you have?

  7. #7
    Join Date
    Apr 2009
    Location
    Houston, TX
    Posts
    10

    Default Re: Outbound calls to Vonage not going through...

    Quote Originally Posted by Xponder1 View Post
    What kind of router do you have?
    It was a routing problem somewhere. Cody was able to fix it.

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