Calling problems 5-7-09 AM

[scott2020]

Scott, is your outgoing working? I cannot make calls, but can receive them. I sniffed the traffic and saw my invites being ignored, so the outbound times out. I opened a ticket but was told that they were able to make a call using my credentials so it must be at my end.

Everything is working as normal for me. I was having some break up on some calls which is not normal but I believe it is cleared up.

One thing I noticed on my asterisk box, with inbound calls they used to come from a Level3 IP address 4.68.250.xxx and now incoming calls show a 192.168.27 address? I think calls used to be handed off to Level3 and my box would talk to Level3's media gateway directly and now the audio is going through VOIPo's IP's when I look at connections on my firewall. This started around 9:00 this morning.
Scott

[Xponder1]

Everything is working as normal for me. I was having some break up on some calls which is not normal but I believe it is cleared up.

One thing I noticed on my asterisk box, with inbound calls they used to come from a Level3 IP address 4.68.250.xxx and now incoming calls show a 192.168.27 address? I think calls used to be handed off to Level3 and my box would talk to Level3's media gateway directly and now the audio is going through VOIPo's IP's when I look at connections on my firewall. This started around 9:00 this morning.
Scott

That's about the time my service went out and apparently caused issues for 1000's of people. They probably made some kind of change when they were trying to figure it out.

[VOIPoBrandon]

Everything is working as normal for me. I was having some break up on some calls which is not normal but I believe it is cleared up.

One thing I noticed on my asterisk box, with inbound calls they used to come from a Level3 IP address 4.68.250.xxx and now incoming calls show a 192.168.27 address? I think calls used to be handed off to Level3 and my box would talk to Level3's media gateway directly and now the audio is going through VOIPo's IP's when I look at connections on my firewall. This started around 9:00 this morning.
Scott

Scott,

That 192.168.27 address you are seeing is the local CLEC that is delivering your origination (for that phone number). As for your media path being directed to our gateway, this change has been for quite some time now (since we've had better reports of us handling the audio). This is not a result from any changes this morning.

Are you continuing to see any call quality issues? Please submit a ticket and do let us know if you are so we can further look into this for you.

Thanks!

[scott2020]

I see. The local CLEC used to send the 4.68.250.xxx address and that is what would connect to me, but it changed this morning. On the audio path, I am almost positive my audio was always going direct to the provider media gateway but maybe I was wrong. The audio quality is fine now. thanks!