No busy tone on VOIPo

[Xponder1]

I was unaware of this until today and I want to share it with you all in case your also unaware of this issue.

Today my wife tried calling a local number. All she gets is dead air. She tried twice. The third time it worked. I submitted a ticket to let support know and this was the response I received.

There are no network or server related issues.

The dead air could imply that the callee was busy on a call and that they dont have call waiting.
Currently there is no busy signal on our end, meaning you'd just get dead air and then it will finally end (this is actively being worked on).

So if the number is busy per support your just going to get dead air. I wish I had known this months ago because every time this happens I submit a ticket so they can look in to it.
Every time it has happened I have tried other numbers and they work. Usually the response from support is there was some network issue and its resolve now. This is a first.

Tim you need to communicate this to the customers lol.