Can't call voipo number from simul ring number?

[sommerfeld]

Hello -- just wanting to get some clarification -- you are trying to setup Simul Ring to a VOIPo number i.e.

VOIPo Account [number] -> Simul Ring -> [Another VOIPo Account / Number] ?

Or are you simply trying to call

VOIPo Account [number] -> Simul Ring -> [some external number]

Thanks!

I have a voipo phone, number A, and a cell phone, number B.

Several weeks ago I configured A to simultaneously ring B

Yesterday and today, I picked up B and dialed A several times. Each time, A rang, but when it was answered, the person answering it heard a beep and then a fast busy.

I then cancelled the simultaneous ring through the website, called A from B again, and the call worked.

I haven't tried reenabling simultaneous ring to see if the problem came back.

[burris]

I generally keep my Simul Ring set up the same way and it works as it should. In fact, if I remember correctly, they designed this feature so that when you do call your VOIPo number from your cell, it won't Simul Ring to your cell while you are calling your main number, as this would be messy.

I'm sure Brandon can solve this issue. I'm just curious to know what caused it when it is corrected..