Calls completing but no audio

[GPM]

Have you considered putting the PAP2T in the DMZ of the router? If all works well in the DMZ it would be (I'm sure) very enlightening.

I tried that briefly and had one call fail with the same symptoms. I have had the ports forwarded as requested since the problem first occurred. I will move it back into the DMZ and leave it there for awhile.

If the problem is the Netgear router, I'm fine with replacing it. Since the ATA is a Linksys device I was thinking of getting a Linksys router. Any suggestions would be appreciated.

[VOIPoTim]

I tried that briefly and had one call fail with the same symptoms. I have had the ports forwarded as requested since the problem first occurred. I will move it back into the DMZ and leave it there for awhile.

If the problem is the Netgear router, I'm fine with replacing it. Since the ATA is a Linksys device I was thinking of getting a Linksys router. Any suggestions would be appreciated.

One really quick thing you could do is connect the device directly to your modem. Be sure to reboot the modem and then the device too.

Obviously you can't leave it like that forever, but by doing this you can test it to see if your issue goes away and confirm that it's the router.

[GPM]

I tried that during one of the trouble shooting sessions with one of your technicians. A couple of test calls completed just fine.

But, since this problem doesn't happen with all calls, I don't know how to tell if the removing the router really fixed the issue. And, as you note, I can't leave it there indefinitely.