Distinctive ring via virtual number not working?

**Russell** · 05-22-2009 06:13 AM

Call main number from cell. Hear distinctive ring. Call virtual number from the same cell, don't hear distinctive ring. For the calls in my incoming log at 8:06 and 8:07, if you need details. I can open a ticket if the feeling is that it's specific to my number. I'm on east01.

**Russell** · 05-23-2009 03:32 PM

Opened ticket. Brandon fixed it.

**usa2k** · 05-23-2009 08:35 PM

That sounded like a feature to tell them apart!

**Russell** · 05-24-2009 07:54 AM

Originally Posted by usa2k

That sounded like a feature to tell them apart!

:-). Actually, that feature will be arriving soon.

**VOIPoBrandon** · 05-25-2009 03:04 PM

Hey guys -- check out "Features" -> "Virtual Numbers" -- please do let me know if you see / experience any issues. Thanks!

**chpalmer** · 05-25-2009 03:14 PM

Very Cool!!

**VOIPoBrandon** · 05-26-2009 11:03 AM

Hey guys -- I do apologize, apparently the updates specific to this did not get pushed out to all production servers, this should now be resolved, as before please advise us of any issues you may be experiencing, thanks!

**ralfaro** · 05-27-2009 10:00 AM

Just for the record, this is now working like a champ here on my virtual number. Thanks.

RA

**Russell** · 05-28-2009 06:53 AM

Anyone try #10. I thought once upon a time it would produce an almost constant ring. When tried yesterday it was (to my ears) no different than 1. Anyone, hear anything different with #10? Or, can confirm that it's the same as #1 for them too?

**ralfaro** · 05-29-2009 09:32 AM

I personally have not tried all of the possible rings, but I think this is one area that needs some work to make it a little easier to use. Currently, the only way to know the cadence of the chosen ring is trial and error. It would be great if somoen could simply record some .wav files of what each ring sounds like and add a play button to hear the sound of the slected ring.