Distinctive ring via virtual number not working?

[VOIPoBrandon]

Agreed! Brandon, do I take it that any distinctive ring in place will override the ring tone for the virtual number? At least that's what my simple test shows. Thanks a bunch!

That is correct, if you do have a distinctive ring tone setup for a virtual number, regardless of the Caller (it will ring that ring tone); otherwise it'll ring the ring tone of the Caller (if one is setup) and if all else fails, will default to normal ring.

[ralfaro]

That is correct, if you do have a distinctive ring tone setup for a virtual number, regardless of the Caller (it will ring that ring tone); otherwise it'll ring the ring tone of the Caller (if one is setup) and if all else fails, will default to normal ring.

Brandon,

This ddoesn't seem to be working for me. I set my virtual number to use distinctive ring 4 and saved the settings, but the ring remains the same, one long ring which is the normal one. Ring 4 I believe should be 1 short, one long and one short.
I even power cycled the pap2 just in case this was required.
Am I not doing this correctly?

RA

[voipinit]

It doesn't work for me either with the HT-502. With ring tone 1 set up in Vpanel and the 502.

[VOIPoTim]

It doesn't work for me either with the HT-502. With ring tone 1 set up in Vpanel and the 502.

At this point, we only officially support the Linksys PAP2 and have replaced virtually all HT502s in service. If you still have a VOIPo-issued one and need to get it replaced, let us know.

This feature and any new ones that are device dependent will be specific to the PAP2.

With this feature as an example, we modify the headers being sent to tell the device to use the selected ring.