BETA Feature: Call Recording

[dvijen]

tested incoming and outgoing both, works great
dvijen

[frankd1]

Just now had the chance to play w/ it. All recordings (both in/out calls) get emailed to me as 314 byte files, unplayable. Obviously a problem if the files are only 314 BYTES (not kb).

[VOIPoBrandon]

Just now had the chance to play w/ it. All recordings (both in/out calls) get emailed to me as 314 byte files, unplayable. Obviously a problem if the files are only 314 BYTES (not kb).

Could you please PM which filename this was (sent to you) -- thanks!

Edit: (4:25am, over looked the fact you said ALL) -- just to further clarify you do mean ALL? Exactly 314 bytes each? Thanks!

[frankd1]

Could you please PM which filename this was (sent to you) -- thanks!

Edit: (4:25am, over looked the fact you said ALL) -- just to further clarify you do mean ALL? Exactly 314 bytes each? Thanks!

ALMOST all:

Size Timestamp (PST)
314B 7/22 12:51a
314B 7/22 12:52a
350B 7/22 1:27a
314B 7/22 2:04a

[Xponder1]

Suggestion. Why not make it so recorded calls stay on the server for 24 hours instead of being emailed and then the user could login Vpanel after the call and just download and delete it? Oh, and limit the file size to keep it from crashing the server. You could even have it zipped up to speed up transfer.

I think the issues I am seeing are being caused by either their email provider or their email client.

[frankd1]

Suggestion. Why not make it so recorded calls stay on the server for 24 hours instead of being emailed and then the user could login Vpanel after the call and just download and delete it? Oh, and limit the file size to keep it from crashing the server. You could even have it zipped up to speed up transfer.

I think the issues I am seeing are being caused by either their email provider or their email client.

I have to disagree on the email provider/client being the problem. In my case, I tried three different providers, all of them architechturally different (one a MS Exchange acct, one a mass market webmail acct, and one high performance "email only company" acct). And in addition to Outlook, each of these three accts have wildly different webmail interfaces and underlying construction.

I initially thought the same as you when I first encountered the problem with my main acct (the Exchange one), but after I tested with the other two accts, there's absolutely no similarity between the three accts (and nothing exotic or unique to distinguish them from those of you who aren't having problems).