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Thread: Upcoming Features/Enhancements

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  1. #1
    Join Date
    Apr 2009
    Posts
    22

    Default Re: Upcoming Features/Enhancements

    Quote Originally Posted by VOIPoTim View Post
    I saw your ticket and replied to it with info just now. Since your calls connect, but the audio isn't getting through, that means the call connects but something is blocking the audio stream. Per the ticket, please setup port forwarding and no SPI firewall is blocking the connections.

    That should resolve your issue.
    I have comcast business internet service with multiple static addresses. the voipo adapter has one of the static addresses. the router's firewall is disabled for all static addresses. this has been working since I installed the service several months ago and just started failing yesterday.

    the router configuration is already all the way open; there are no additional packet filtering or firewall settings to disable.

  2. #2
    Join Date
    Aug 2009
    Posts
    14

    Default Re: Upcoming Features/Enhancements

    In the call logs provide Caller ID name (CNAME?).

    Also, give option to have Call Log emailed to customer in Excel, TAB, or CSV format. Very nice feature for those of us that like/need to keep records of who we called & who called us. RingCentral offers this, works well, every Sunday Night I get an email for each incoming number.

  3. #3
    Join Date
    Apr 2009
    Posts
    1

    Default Re: Upcoming Features/Enhancements

    Quote Originally Posted by eroomjt View Post
    In the call logs provide Caller ID name (CNAME?).

    Also, give option to have Call Log emailed to customer in Excel, TAB, or CSV format. Very nice feature for those of us that like/need to keep records of who we called & who called us. RingCentral offers this, works well, every Sunday Night I get an email for each incoming number.
    Yes! I have often wished for this one.

  4. #4
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Upcoming Features/Enhancements

    Hmmm
    A call record APP.
    The number info augmented by a call notes area.
    Or a local APP that grabs the details from VOIPo and lets you add.

    (Perhaps more a SOHO business feature than Residential.)


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  5. #5
    Join Date
    Dec 2008
    Location
    Tulsa, Oklahoma
    Posts
    538

    Default Re: Upcoming Features/Enhancements

    I had a issue with my ATA today and odd as it sounds (to me anyway) removing the second simul ring number fixed it.

  6. #6
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Upcoming Features/Enhancements

    Thanks for being a guinea pig
    I wonder who has been beta testing the automation mechanism?


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  7. #7
    Join Date
    May 2009
    Posts
    325

    Default Re: Upcoming Features/Enhancements

    Quote Originally Posted by Good ol Dan View Post
    Well, I found the functionality on VPanel to change the "cloned" 2nd line and virtual number to a full second line. Pretty cool... although it doesn't seem to be quite implemented yet. I reset the ATA and now my 2nd line is not registering. (although the second line still dials out and both lines ring on a call to either number). ATA Preferences for the 2nd line don't seem to update in VPanel, either (probably because the line isn't registered).

    Dan
    Check the drop-down box on the top of VPanel. What was your cloned line is now a full second line, with its own complete VPanel.

    Of all the enhancements, this is the best. The cloned line was a compromise from the two lines I had before, but it introduced problems. My two-line phone system didn't work quite right using the cloned line as Line 2. For example, the CID didn't display properly, since every call had two simultaneous calls coming in. I also had some connection problems that I think were related to the cloned line. Thanks VOIPo!

    Edit: I don't see any mention of this feature on the home page. With this feature, you kill the competition.
    Last edited by caseydoug; 08-22-2009 at 08:27 AM.

  8. #8
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Upcoming Features/Enhancements

    Does the outbound number show the Virtual CID?
    Its tied to the main ATA so E911 should be unchanged.

    Wondering if the BYOD/Softphone has a separate E911 ... a bit OT.

    My preference would be outbound CID choice: L1 main/virtual
    My preference would be outbound CID choice: L2 main/virtual
    My preference would be inbound CID choice: L2 main/virtual/main&virtual
    My preference would be inbound CID choice: L2main/virtual/main&virtual
    [check boxes for each line] Just brainstorming ...

    EDIT:
    One other cool twist would be outbound as virtual when the state/Province called matches
    Last edited by usa2k; 08-22-2009 at 08:57 AM.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  9. #9
    Join Date
    May 2009
    Posts
    325

    Default Re: Upcoming Features/Enhancements

    Quote Originally Posted by Good ol Dan View Post
    The 2nd line in the ATA did finally register, but the operation is still as it's been for the "cloned" line mode, even though VPanel now reflects two separate lines. I expect the new feature isn't quite fully implemented yet...

    This is VERY cool! Thanks!

    Dan
    Maybe you need to reboot and wait a little longer. The way mine looks is that each VPanel displays a single line: same username and IP address, but different port.

    Regarding CID, yes, the second line shows its own CID. You need to stop thinking of this as a Virtual Number. The Virtual Number has been converted into its own line. It is a complete line with a few restrictions (e.g., no BYOD, no ability to convert Virtual Number to second line). In fact, I believe that each line can create its own Virtual Numbers.

  10. #10
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Upcoming Features/Enhancements

    And a choice of VM so primary can be used?


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


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