Upcoming Features/Enhancements

[Xponder1]

Oh, and a Call Record feature that works?

I was not aware call record did not work. What is wrong with it?
Edit off topic but Tim did you know that support tickets are getting emailed displaying html tags?

 
<font face="Verdana, Arial, Helvetica" size="2">Insert a name here,<BR>
<BR>
Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.<BR>
<BR>
&nbsp;&nbsp;&nbsp;<b>Ticket ID: </b>RSE-677109<BR>
&nbsp;&nbsp;&nbsp;<b>Subject: </b>Unable to receive calls<BR>
&nbsp;&nbsp;&nbsp;<b>Department: </b><BR>
&nbsp;&nbsp;&nbsp;<b>Priority: </b><BR>
&nbsp;&nbsp;&nbsp;<b>Status: </b><BR>