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Thread: Cannot use softphone?

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  1. #1
    Join Date
    Sep 2009
    Posts
    24

    Default Re: Cannot use softphone?

    Thanks Brandon,
    That answers it. The wording from ToS was much stronger and seemed to indicate that it was "strictly prohibited" for all scenarios - not just for International calling.

  2. #2
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Lightbulb Re: Cannot use softphone?

    Perhaps the TOS should say it is prohibited from the core business servers?

    It could further say there is a community-support-only BYOD server
    in addition to the supported registered primary service offering.

    A little reworking of that may prove more appealing to those who actually read the TOS


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  3. #3
    Join Date
    Feb 2007
    Posts
    801

    Default Re: Cannot use softphone?

    I suspect the TOS was not updated after they launched the 'limited access' softphone. An update is in order... Were I writing the new TOS, I'd probably differentiate credentials programmed into Voipo-supplied equipment (not allowed to reverse engineer/hack to obtain) from those freely provided in a customer's vPanel (can use on any equipment, subject to imposed restrictions--such as no int'l calling from 3rd party devices, simultaneous usage is monitored to prevent abuse, etc).

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