Quote Originally Posted by VOIPoTim View Post
Work with support on it to have them review your router settings especially to make sure all the appropriate ports are forwarded.

The helpdesk is almost completely dead right now with no issues.
Tim:

I did and I just wanted to follow-up here and say how much I am continually impressed with the committment and dedication of the support team. Kind, cordial, competent, and professional.

I had some issues that weren't easily resolved, but it looks like we've gotten through them. Had a good day today.