My ata got struck by lightning, what should I do?
My ata got struck by lightning, what should I do?
Submit a quick ticket to support@voipo.com and our Support Team will handle things for you.
An interesting question indeed!
Or as they would say in legalese....
force majeure
It came back from the dead! Yay!
However, I had to press the reset button and send it a dummy file via tftp, including a dummy xml (config) file that basically wiped out all the settings.
Basically, it became unlocked!
So I then updated it to the last firmware revision from the linksys web site. This was possible because it identified itself as a pap2t-na (rather than a pap2t-al unit). That is, I updated the router side from 1.20 to 1.38, and the voice side from 2.02 to 3.1
So basically, now I have two options:
a) set it up as a byod device
b) have them lock it down via config file
which one is preferable?
fyi: this a replacement unit from voipo that I received a while back for a unit with an overheating psu. no overheats yet!
I'll be getting a proper siemens ip phone with my christmas and birthday money next month, so I could care less which route is taken.
Last edited by WildKid; 11-14-2009 at 08:23 AM.
Using VOIPo services since February 2007
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Using VoIP devices since 12-2002
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Where's the reset button on the PAP2? Or is this the RT31P2?
Regardless, if the device was sent to you by Voipo, you should have them lock it down again. After all, it's their device.
If you are not one of the early adopters who was given 'core' SIP credentials (ie. not from the 'BYOD' tab of vPanel), use of the device with the BYOD option would limit you to no international calling (and whatever other restrictions Voipo has imposed on the BYOD servers).
I'd suggest that you submit a support ticket asking them what URL to put into the 'provision' field, reboot, and then enjoy your Voip service!
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