Question / Clarification on billing start

[ThorsDad]

In comparison, VOIPo is very generous in what they honor.
(Can't seem to find a link to the terms of 30 day guarantee ...)

There is a page about the 30 day guarantee in the
VOIPo Knowledgebase:
http://www.voipo.com/voipaffiliate/i...id=2747&url=84

When I used PhonePower, my service didn't start until my port date,
if they could do it I'm sure Voipo can also.

I received my ATA just a few days after signing up. I then used the service with the virtual number I was given for nearly 2 weeks before I even started the porting process. Taking full advantage of the 30 day money back guarantee I wanted to make sure that VOIP was for me before killing my landline. I used the VOIPo service quite a bit for nearly a month by the time my port date arrived. Does PhonePower give you a virtual number to use while you are porting like VOIPo? I suppose VOIPo owes me for the few days it took for my ATA to be delivered, that works out to about 75 cents. That is a small extra fee for an incredible service that is saving me a ton of money.

[Cminerich]

I signed up last night. The email I received claimed that I would received my logon info in less than an hour. My credit card has been charged but I have NOT received any access information. I do not have immediate access to my account.

[VOIPoTim]

I signed up last night. The email I received claimed that I would received my logon info in less than an hour. My credit card has been charged but I have NOT received any access information. I do not have immediate access to my account.

Just contact support@voipo.com from the e-mail you ordered with and they'll get you squared away. Keep in mind that if you ordered a residential/full service account, you won't be able to use your own device (BYOD) until you receive our device and connect it the first time. This is a security measure that helps us verify your billing address.

[MisterEd]

The Vonage term fee is/was never waived after 30 days unless you threatened to sue them. They also charge you $79.95 for their "free" device (they call it a rebate recovery fee) AND $39.95 term fee if you cancel before 1 year (or 2 years depending on when you initially signed up). Their biggest gimmick now is when you call to (threaten to) cancel they give you service for 1/2 price ($12.50/mo) for a year. I just had $240+ dollars in fees reversed by Amex that they charged me when I canceled my 2 lines with them. I could write a book.

[parkroad22]

When I used PhonePower, my service didn't start until my port date,
if they could do it I'm sure Voipo can also.