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Thread: Call Recording - Is it broken?

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  1. #1
    Join Date
    Sep 2009
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    Default Re: Call Recording - Is it broken?

    Strange ... I can listen to regular voicemail anywhere with no problem (Outlook included) but the "call recording" emails in Outlook won't work (I tried 6 different emails including Comcast.net, verizon.net and 4 from gmail). They are fine thorugh webmail and are even fine on my iPhone email. Something Outlook doesn't like about the way they are sent out.

  2. #2
    Join Date
    Feb 2007
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    Michigan
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    Default Re: Call Recording - Is it broken?

    I use Google Apps GMail with my own URL.


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  3. #3
    Join Date
    Feb 2009
    Location
    Houston suburb
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    253

    Default Re: Call Recording - Is it broken?

    Quote Originally Posted by MisterEd View Post
    Something Outlook doesn't like about the way they are sent out.
    MisterEd, I tested this about a month ago and can confirm the same problem in Outlook. I download all of my email through Gmail's POP3 server to Outlook 2003. The issues you described are identical to mine. If I access the email through Gmail's web interface or retrieve the file through vPanel, the wav file seems to be fine. I've never had an issue with any attachment in Outlook before, so something is a bit strange about this email that Outlook doesn't like.......
    Last edited by tritch; 12-13-2009 at 12:37 AM.

  4. #4
    Join Date
    Sep 2009
    Location
    New Joisey
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    301

    Default Re: Call Recording - Is it broken?

    Quote Originally Posted by tritch View Post
    MisterEd, I tested this about a month ago and can confirm the same problem in Outlook. I download all of my email through Gmail's POP3 server to Outlook 2003. The issues you described are identical to mine. If I access the email through Gmail's web interface or retrieve the file through vPanel, the wav file seems to be fine. I've never had an issue with any attachment in Outlook before, so something is a bit strange about this email that Outlook doesn't like.......
    Even stranger is that my IPHONE was getting them fine but this morning my IPHONE also received one as MIME text then when I resent it it was fine. I have also turned off Anti-Virus but since it happens on my iPhone as well I can't blame that, I have also tried through 3 different ISP's as well.

    In Outlook 2007 they are always unplayable 151 byte files and when saved they are ZERO bytes. They play fine in vPanel and via webmail.

    I just send myself a few small WAV files from 1 ISP to another and it downloaded and played fine in Outlook.

    The problem has to be the way these emails are being sent from the source.

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