Calling issues in 919 area code

[Russell]

I'm having trouble calling several numbers in the 919 area code. This is getting to be extremely frustrating for members of my family as opening a new ticket to create a custom route for each such number is not really a viable option. My wife is standing by my side and furious. Using a cell-phone confirms the numbers are valid (that is the calls go through). The latest number to cause an issue is from a local mall 919-572-8800. Tim, what would you advise me to do? i tried both 7 digit as well as 11 digit dialing and get a fast busy.

[Russell]

Same issue with another number yesterday. One of my wife's coworkers. I'm obviously not going to post that number since it's a residence (as opposed to the number above which is for a shopping mall).

[burris]

My wife is telling me we have the same problems in the 305 area

[fisamo]

Russell--

I'm in the 919 area code, and I was able to connect with no issue. (Had to use the 'wrong number' line.) Are you still seeing fast busy when calling this number? Also, are you calling from within 919, or do you live elsewhere?

[Russell]

Russell--

I'm in the 919 area code, and I was able to connect with no issue. (Had to use the 'wrong number' line.) Are you still seeing fast busy when calling this number? Also, are you calling from within 919, or do you live elsewhere?

I'm within 919 not far from Apex :-). I'll try again tonight when I get home.

[scott2020]

I have had lots of problems calling numbers in the 417 area code. It happens about every 3-4 weeks, where I have to open a ticket and they do some custom call route. It only lasts a few weeks, then when we call it either has dead air, some strange ring and a subsequent disconnect, or some low quality connection. I have family members experiencing the same problem. Unfortunately last time it happened on a Friday and wasn't fixed until Monday. Needless to say my wife not being able to call her mom for 3 days did not go over well.

[Russell]

I'm within 919 not far from Apex :-). I'll try again tonight when I get home.

Calling the mall works fine now. Hopefully, issues in the other area codes have also been resolved

[Brody]

Unfortunately, not. Certain calls in the 561 area code (like my sister-in-law) are unreachable via VOIPo. I know it's not me, as another relative who I've recruited to VOIPo cannot call them either. Frustrating, as everything has worked so well for me for quite some time!

[Russell]

Unfortunately, not. Certain calls in the 561 area code (like my sister-in-law) are unreachable via VOIPo. I know it's not me, as another relative who I've recruited to VOIPo cannot call them either. Frustrating, as everything has worked so well for me for quite some time!

Yes, I have similar feelings and hope this is not a sign of the future. VOIPo worked great at the start. Support is still excellent, but in the past few weeks there have been more than one time when I've not been able to make a call via VOIPo (to numbers that worked before like my wife's work phone) with the symptoms described in this thread - so I know it's got nothing to do with my setup. If I open a ticket, as I said support is excellent and the issue will be fixed (the typical response is that the call to that number has been rerouted), but what scares me is the state of the VOIPo foundation that needs such "patches" to be functional. Have we moved to lower cost "upstream" providers that result in such issues? And, with my wife not being able to call the local mall yesterday and one of her co-workers the day before ... the WAF has taken a dive. It'll be reassuring to hear an explanation, but what will really do the trick is flawless connections over a period of time.

To end on a positive note, I was looking for a product today and made several calls to local businesses and all of them completed as expected.

[usa2k]

I The latest number to cause an issue is from a local mall 919-572-8800.

10 digit dialing connected OK for me,