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Thread: Client Routers Config

  1. #1
    Join Date
    Dec 2009
    Posts
    438

    Default Client Routers Config

    How can I reconfig a clients router if He/She no longer wishes to have service?
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  2. #2
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Client Routers Config

    I hope along with managed RT31P2s they expand buttons:

    Resync Devices | Reboot Devices

    to

    Resync Devices | Reboot Devices | Provision Devices | Unlock/Clear

    (Not sure exactly what Resync does?)


    Using VOIPo services since February 2007
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  3. #3
    Join Date
    Dec 2009
    Posts
    438

    Default Re: Client Routers Config

    Ya tim what do they do? O>o
    iVoIP Online
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  4. #4
    Join Date
    Feb 2007
    Posts
    801

    Default Re: Client Routers Config

    Unlock may not be a viable option for Voipo-provided devices, but if the model is to allow resellers to 'lock' BYOD PAP2T-NA devices (similar to Voicepulse option), an unlock/clear button would be useful. Will resellers have access to the admin passwords of their customers' ATAs?

  5. #5
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Client Routers Config

    Resync just forces a re-provision right then rather than waiting for the scheduled one. So if something in provisioning is changed, you may want to have it pick up the changes right then and there.

    Reboot just reboots it which is sometimes needed.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  6. #6
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Client Routers Config

    Quote Originally Posted by fisamo View Post
    Unlock may not be a viable option for Voipo-provided devices, but if the model is to allow resellers to 'lock' BYOD PAP2T-NA devices (similar to Voicepulse option), an unlock/clear button would be useful. Will resellers have access to the admin passwords of their customers' ATAs?
    Yes, since resellers are purchasing the devices from us and we're not providing them for free, they will own them and can do whatever they want with them. They do NOT need to be returned to us.

    With our direct residential service, they are provided free which is why we require them to be returned, etc.

    We recommend reseller adopt a similar policy of NOT selling them and just providing them for free and requiring them to be returned before a cancellation is processed. That way you can recycle them with another customer. This is how it's been done forever with cable companies & cable boxes, etc.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  7. #7
    Join Date
    Dec 2009
    Posts
    438

    Default Re: Client Routers Config

    But HOW would we change the settings for the new customer?
    iVoIP Online
    http://www.ivoiponline.net
    877-208-2049

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