Quote Originally Posted by voipoh View Post
Are these calls counted against the 3000 min cap? (soft)
Yes, on residential plans, we do not have anything setup to differentiate the minutes since these plans are not measured/usage based.

Our average user uses a total of about 400 minutes per month, so when someone is close to 3000, they are using almost 8x what an average user users.

On usage based plans (Express and Reseller) SIP traffic is billed at $0.