I've reconsidered my strategy, and think I have a good case for pushing a limited minute plan. Something that can contrast with the Vonage 500 minute plan.
I just wish there was forthcoming an API that could be used to get my key data from VOIPo, and even better, would let me place orders through web automation too. Baby steps ...
Too many people offering Unlimited, and By-the-minute. I want to be different.
Currently I am researching small business advice in MI,
and have begun a website design using Drupal.
Look like it will use Drupal/Ubercart/Secure Pages, and Authorize.net
Using VOIPo services since February 2007
Beta Tested the VOIPo Reseller Plan.
A happy VOIPo Residential Customer
Using VoIP devices since 12-2002
Companies I've tried
iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
VOIPo is a keeper!
optonline .net / cablevision .com offers small business and homes unlimited, since they offer internet service the phone is cheaper and the extra line too.
I need to offer something equal or competitive in NY/NJ/PA/MA/CT/ Long Island market.
I understand that i can target the low uses customers but i don't want to deal with overcharges.
Does the VOIPO reseller panel can be configure to stop at let say 500 min, to avoid problems?
thanks
Try setting it a couple minutes over what is used and see what it does.
I am betting it will not stop service.
SUGGESTION:
- The Minutes limit be a Hard limit. Call it Hard Limit.
- Add a Soft Limit that will trigger an email advisory
The those that want a hard 500 minute limit can set the Hard limit to 500 and perhaps get warned when 470 is reached.
The other key pieces of data would be
- XX days of XX total.
- If it is 05 days of 31 total be afraid!
- If it is 30 days of 31 total not so bad
All such data should appear in the alert email.
Using VOIPo services since February 2007
Beta Tested the VOIPo Reseller Plan.
A happy VOIPo Residential Customer
Using VoIP devices since 12-2002
Companies I've tried
iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
VOIPo is a keeper!
That sound good once i get a beta account, lol.
Let see if i can test one out.
thanks for the info.
I set an account to one minute over its current usage.
I made a call, and waited a minute for the call to show up.The current minutes setting do not take any kind of action that I know about.
Now the account is decremented to 0 remaining.
Another test call took it to -1.
A third call took it to -2.
Using VOIPo services since February 2007
Beta Tested the VOIPo Reseller Plan.
A happy VOIPo Residential Customer
Using VoIP devices since 12-2002
Companies I've tried
iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
VOIPo is a keeper!
uhmm, idk yet i never test on the reseller panel.
Yes, there is automatic limiting available in vPanel. Once hit, all calls go to busy signal. It will not cut someone off while in a call, but would prevent calls once it's hit.
All major players in the residential VoIP market have softcaps on their unlimited plans (generally 3K or 5K minutes and if you hit those, they will terminate service". With VOIPo, our softcap is 3K. Our average residential user uses around 400 minutes per month and the published national average for landlines was 472 the last I checked.
Last edited by VOIPoTim; 02-06-2010 at 12:28 AM.
No they don't cut it, in my business i used to have it and i was running an international and local calling center (phone booth) and my usage was high.
My family has a business using them too, I'm going to get the web access to see how many minutes they used.
If you read my previous posts this is what i have in my home any doubt i can proof it and i don't get cut off all my service works fine all the time.
From 11/01/2009 to 11/30/2009
Total Number of Minutes: 3605:20
Total Number of Calls: 430
From 12/01/2009 to 12/30/2009
Total Number of Minutes: 3884:00
Total Number of Calls: 640
From 01/01/2010 to 01/30/2010
Total Number of Minutes: 8088:26
Total Number of Calls: 627
This month so far
From 02/01/2010 to 02/05/2010
Total Number of Minutes: 1069:55
Total Number of Calls: 75
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