Support Tickets

[usa2k]

Does it make sense that the active tickets should appear before closed tickets?
That would be my preference.

For example:
Ticket ID: ZSG-578782 says Open on the second page of my VOIPo Account
Ticket ID: LVE-600855 says Hold on the second page of my VOIPo Account

The first page has 9/10 tickets closed.

The Reseller Account does not yet have enough for a second page.

[tylerscell1]

I think i have 3 or 4 pages on reseller acct :P

[usa2k]

I think i have 3 or 4 pages on reseller acct :P

7 pages here on VOIPo account. (3 Tickets not closed)

1 page on Reseller account. (5 tickets not closed)

Some on Hold as they are long term solutions.