last chance to help mom before she cancels

[digger16309]

I assigned a static IP, forwarded ports, have no backup programs running in the background.

Check to make sure you don't have any firewalls enabled that shouldn't be. Also, when you say you assigned a static IP, where did you assign it?

Something similar happened to me when I changed out a router. The ATA had a static IP and the router was DHCP. I reserved the same IP address in the router that was statically assigned on the ATA but that did not work. Assign the ATA to be DHCP as well. Maybe that is not your issue, but worth a look.

[patoka]

FYI, I changed her router from an Airlink 315w to a 325w and it seems to be working fine. The 315 did not have a DMZ setting like most other routers do, the 325 does. I have not done the port forwarding yet, I don't want to break what appears to be not broken.
I also increased her dsl service from 128-256k up to 384-512, should help.