Quote Originally Posted by dbmaven View Post
Once upon a time - not that long ago - there was a setting somewhere in vPanel (Preferences?) that allowed you to change from whatever your default Voipo server was to another via a drop-down box.

This, apparently, is gone.

After some initial issues a long time ago, I was assigned to Voipo East (east01.voipwelcome.com).
Now I notice - when looking at 'Devices' that I'm assigned to Voipo Central.

I often use a softphone - which is still set to 'EAST' - and that explains why I haven't been getting incoming calls simultaneously on the softphone.

Q1: Since I'm in New York - why would I have been changed from EAST to CENTRAL? Or is CENTRAL now the default? Is EAST defunct?

Q2: What's the full path to CENTRAL (central01.voipwelcome.com ?) so I can return to getting simultaneous inbound ringing on my softphone?

Thanks!
The way it was explained to me when I asked support the same question was that "VOIPO CENTRAL" wasn't "the central US" server but "Voipo central" (if you get my drift) and that I was still connected to Voipo East. Sounded kind of strange but what the heck. Since then my vPanel now shows Voipo East so the explanation may have been a bit of a snow job.