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Thread: Average ETA on number port from Vonage??

  1. #21
    Join Date
    Feb 2010
    Posts
    221

    Default Re: Average ETA on number port from Vonage??

    If the transfer was accepted, your paperwork was sufficient.
    Steve

  2. #22
    Join Date
    Mar 2010
    Posts
    6

    Default Re: Average ETA on number port from Vonage??

    Cool! Also got confirmation that my ATA shipped. Thanks for the information.

  3. #23
    Join Date
    Feb 2010
    Posts
    221

    Default Re: Average ETA on number port from Vonage??

    You're welcome. I hope you are as happy with the change to Voipo as I am.
    Steve

  4. #24
    Join Date
    Feb 2010
    Location
    Houston
    Posts
    6

    Default Re: Average ETA on number port from Vonage??

    My transfer was completed on 3/5/2010! Two weeks, not bad. Thanks Voipo!!

  5. #25
    Join Date
    Mar 2010
    Posts
    6

    Default Re: Average ETA on number port from Vonage??

    As a quick follow-up to this, my transfer went through right on schedule. Vonage left me a voicemail after the number with nothing on it (7324444661) then sent an email confirming a cancellation a couple hours later. This despite the fact I didn't call them, which is great. I've heard cancelling them is a pain sometimes.

  6. #26
    Join Date
    Sep 2009
    Location
    New Joisey
    Posts
    301

    Default Re: Average ETA on number port from Vonage??

    Quote Originally Posted by Mike V View Post
    As a quick follow-up to this, my transfer went through right on schedule. Vonage left me a voicemail after the number with nothing on it (7324444661) then sent an email confirming a cancellation a couple hours later. This despite the fact I didn't call them, which is great. I've heard cancelling them is a pain sometimes.
    Strongly suggest you check your Vonage account and make sure it shows cancelled or call them to confirm even though you got that messsage. I got that message for both of my lines but was still charged for the following month along with cancellation fees which I promptly disputed with Amex and got a credit issued.

    The "empty voicemail" you got was from their test call number to verify the port was complete.

  7. #27
    Join Date
    Mar 2010
    Posts
    6

    Default Re: Average ETA on number port from Vonage??

    Interesting. In the Vonage portal it shows "Account Status: Disconnected"

  8. #28
    Join Date
    Sep 2009
    Location
    New Joisey
    Posts
    301

    Default Re: Average ETA on number port from Vonage??

    Quote Originally Posted by Mike V View Post
    Interesting. In the Vonage portal it shows "Account Status: Disconnected"
    Then you're good to go.

  9. #29
    Join Date
    Feb 2010
    Posts
    221

    Default Re: Average ETA on number port from Vonage??

    Yep - that's what mine said too as soon as I canceled the account.
    Steve

  10. #30
    Join Date
    Feb 2010
    Location
    Houston
    Posts
    6

    Default Re: Average ETA on number port from Vonage??

    My second line was successfully ported from Vonage to Voipo in 3/24! When I called Vonage to have them disconnect the line on their end, they offered to lower my monthly rate in half to keep me. Where was this loyal customer treatment the past 5 years Oh well, I'm 100% Voipo now and loving it so far.

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