Average ETA on number port from Vonage??

**mforward** · 02-20-2010 08:46 AM

I just signed up for VOIPo yesterday from Vonage! I've had Vonage for 5 years and while I was satisfied with them, I just couldn't pass up the cost savings for VOIPO

I am curious to know what has been the average time it has taken for Vonage to give up their number to VOIPO for porting. Are there any ex-Vonagers out there who brought their number with them that can share their number porting experience?

**tylerscell1** · 02-20-2010 09:05 AM

Anywhere from 7-72 days (I think I may be wrong)

**usa2k** · 02-20-2010 09:57 AM

If Lingo to VOIPo averages 10 days now ... Vonage should be painless
http://forums.voipo.com/showpost.php...08&postcount=2

Originally Posted by VOIPoTim

Lingo usually isn't an issue and is in the typical timeframe of about 10 days.

Voicepulse is just a special case.

**holmes4** · 02-20-2010 11:07 AM

I just went through this with Vonage. My port was confirmed within a day of submission and the port date was less than two weeks away.

**MisterEd** · 02-20-2010 11:27 AM

The good news:
My 2 Vonage lines took 9 days from when I submitted it to Voipo until it was completed. I understand it's even quicker now.

The bad news:
My $39.95 per line cancellation fee from Vonage was even quicker! (Which I disputed through my AMEX card and received an immediate refund from Amex).

**SingleBbl** · 02-22-2010 03:07 PM

Originally Posted by MisterEd

The bad news:
My $39.95 per line cancellation fee from Vonage was even quicker! (Which I disputed through my AMEX card and received an immediate refund from Amex).

I too am porting over from Vonage after 5 years. Their service has been excellent for me and provided big savings over AT&T land lines. But, likewise for me, the cost savings with VOIPo is too good to pass up.

According to the Vonage "chapter & verse" you should only get hit with the cancellation fee if you've been with them for less than a year.

I'm wondering if I'll still have access to the Vonage dashboard after the port?

And if the Vonage Linksys box has any value?

**tylerscell1** · 02-22-2010 03:11 PM

The box would have value maybe $20-$30 on ebay. Try to reset/unlock it you could probly do it easily. I know its not hard to do.

**fisamo** · 02-22-2010 08:01 PM

It's been quite a while since I had Vonage, but...

Unlocking your box may not be so easy. If you want to try, do a google search for your ATA's model and 'unlock'. If you are unable to unlock it, it won't have any value on eBay. From what I've seen the $20-30 value is for an unlocked (used) unit.

**MisterEd** · 02-22-2010 09:17 PM

Originally Posted by SingleBbl

I too am porting over from Vonage after 5 years. Their service has been excellent for me and provided big savings over AT&T land lines. But, likewise for me, the cost savings with VOIPo is too good to pass up.

According to the Vonage "chapter & verse" you should only get hit with the cancellation fee if you've been with them for less than a year.

I'm wondering if I'll still have access to the Vonage dashboard after the port?

And if the Vonage Linksys box has any value?

Yes, after 5 years there is no fee. In my case it was 2 years and I left after a year. Now it is back to 1 year. You'll have access to only your billing for a while. The box is useless unless it was one of the router models, then it could still be a router. If you sell it they won't activate it for the person you sell it to so don't even bother unless the buyer is aware.

**mforward** · 02-23-2010 12:24 PM

FYI - I received my ATA yesterday and hooked it up with ease

Clear call quality, good features (I really like the contacts and customer caller-ID features) and easy setup. Now I'm just waiting for my number to port, which hopefully won't be long.

FYI - It appears the any incoming with the same area code appear as only 7 digits. Is there a setting on the vpanel to change the display to 10 digits for all calls?