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Thread: No Devices Registered in VPanel

  1. #1
    Join Date
    May 2009
    Posts
    325

    Default No Devices Registered in VPanel

    My VPanel says that no devices are registered for either line. However, both lines are working normally, and the PAP2 shows that it is in fact registered. Anyone else seeing this?

    Also, is there an easy way to see what server my device is registering to (other than sniffing the IP address and doing a reverse DNS lookup)? The server doesn't appear in VPanel any more.

  2. #2
    Join Date
    Dec 2008
    Posts
    27

    Default Re: No Devices Registered in VPanel

    Same here. I don't think it matters if the phone is working.

  3. #3

    Default Re: No Devices Registered in VPanel

    I see it too. I noticed it right after I had Verizon make some configuration changes on my service, so I figured I broke it. Calls still work in and out, so maybe it's not my fault.

  4. #4
    Join Date
    Jul 2007
    Location
    Irvine CA
    Posts
    519

    Default Re: No Devices Registered in VPanel

    Do not fear... this is simply a "display" issue and is being corrected.

  5. #5
    Join Date
    May 2009
    Posts
    325

    Default Re: No Devices Registered in VPanel

    Quote Originally Posted by VOIPoBrandon View Post
    Do not fear... this is simply a "display" issue and is being corrected.
    Thanks, Brandon. I figured as much. Isn't there supposed to be a new version of VPanel coming soon?

  6. #6
    Join Date
    Jul 2007
    Location
    Irvine CA
    Posts
    519

    Default Re: No Devices Registered in VPanel

    This should now be resolved -- please let me know if otherwise, thanks guys!

    P.S. in regards to the new VPanel version we are constantly striving to make the customers experience and control as easy as possible.

  7. #7
    Join Date
    Oct 2009
    Location
    Cascade Mountains of Oregon
    Posts
    42

    Default Re: No Devices Registered in VPanel

    Quote Originally Posted by VOIPoBrandon View Post
    P.S. in regards to the new VPanel version we are constantly striving to make the customers experience and control as easy as possible.
    Brandon, you could run for political office using vague answers like that.
    I'm guessing it means that you can't say anything about a VPanel update.

  8. #8
    Join Date
    May 2009
    Posts
    325

    Default Re: No Devices Registered in VPanel

    It's working now. I also see you've restored the "Connected To" feature on the tab so that I can see what server I'm connected to.

    Thanks.

  9. #9
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: No Devices Registered in VPanel

    My "Connected to" I see says VOIPo Central.
    It was blank while Chicago testing was ongoing.
    I guess Chicago testing is complete?

    I missed out on seeing any missing device info ...


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  10. #10
    Join Date
    May 2009
    Posts
    325

    Default Re: No Devices Registered in VPanel

    Quote Originally Posted by usa2k View Post
    I missed out on seeing any missing device info ...
    You didn't miss anything.

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