Quote Originally Posted by stevech View Post
So I conclude it's not me, it's VoIPo's voice mail isn't receiving or isn't detecting my DTMFs.
It sounds like your ATA may be incorrectly configured for DTMF Inband instead of AUTO. I would open a ticket with support to have them check it out.

Quote Originally Posted by stevech View Post
Where's the web page or printed voice mail user guide listing the keys/commands? Not on the Quick Reference Guide sent to me.
Their support section on voipo.com has been updated with more info than what I remember before. It may not be very detailed, but the new FAQ's seem to address most questions including the voicemail features.

http://www.voipo.com/support.php