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Thread: MWI indicator wont reset

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  1. #1

    Default MWI indicator wont reset

    Even using the reset in V panel, I cannot reset my MWI

  2. #2

    Default Re: MWI indicator wont reset

    Quote Originally Posted by kevm View Post
    Even using the reset in V panel, I cannot reset my MWI
    I was able to reset it by leaving another message and listening to it.

    Thanks

  3. #3
    Join Date
    Sep 2009
    Location
    New Joisey
    Posts
    301

    Default Re: MWI indicator wont reset

    What you did works but some phones (like my RCA DECT 2-line) have a "feature code" to reset the MWI. Check your manual. If you have no "stutter tone" on your line and you still have the MWI on your phone device it's usually a phone issue.

  4. #4

    Default Re: MWI indicator wont reset

    thank you very much

  5. #5
    Join Date
    Feb 2007
    Posts
    150

    Default Re: MWI indicator wont reset

    My Unidens have had the stutter tone and MWI when there are no messages for a few days now. I have to manually reset them on the base system.

  6. #6
    VOIPoLucas Guest

    Default Re: MWI indicator wont reset

    You're saying when you reset the phone base station the stutter dial tone goes away?

  7. #7
    Join Date
    Feb 2007
    Posts
    150

    Default Re: MWI indicator wont reset

    Quote Originally Posted by VOIPoLucas View Post
    You're saying when you reset the phone base station the stutter dial tone goes away?
    Nope, sorry. What I was saying is that there are times that I get a stutter tone when there are not any messages, after I deleted them.
    To clear the MWI I have to reset the handsets via the base station.

  8. #8
    Join Date
    Jul 2009
    Posts
    26

    Default Re: MWI indicator wont reset

    Ok, I'm feeling a bit stoopid here...

    My MWI is stuck (first time in 6+ months), so I logged into the VTA as user to do the Message Waiting flip like I posted earlier.

    I can't find where in the pages to do that any more. I see the field on the system tab, but it can't be changed there. System, User 1 and User 2 don't have it. I've tried both 'basic' and 'advanced'

    Where did it go?

  9. #9
    Join Date
    Feb 2009
    Posts
    121

    Default Re: MWI indicator wont reset

    My Uniden phone also started showing the MWI today on line 2 (line 1 is not flashing). I have, and have always had, voicemail turned off. Why is it on? I also cannot reset it from vPanel.

  10. #10
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: MWI indicator wont reset

    Sometimes just activating the find me feature on the Uniden, solves the problem.

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