Can We Request Numbers In One Area or Not?

[VOIPoTim]

As I said in the e-mail, our coverage areas are listed here: http://www.voipo.com/reseller-voip.shtml

If we do not offer coverage in an area, we are not able to issue new numbers or port numbers in that area.

We have over 500,000 numbers available in over 7,000 areas, but we do not cover all areas. Some areas are not covered due to being a "high cost" area and some we do not have carrier partners in. What other companies cover (such as Vonage) is not relevant since all companies set their own coverage areas.

As I said in the ticket, we're happy to issue a refund if you need coverage in areas that we do not cover so that you can find an alternative company to work with.

I understand that you're frustrated, but I don't know what kind of better answer I can give you. If we don't cover an area, we just don't. There's nothing we can really do to change that.