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Re: Cancelled Before I Even Got Started
I had some pretty serious (IMO anyway) technology issues with VOIPo too when I started. It took a lot of effort on my side to get things correct. Many phone calls to 1st level support and then several e-mails back and forth with Tier 2 support before they finally made some changes on their internal servers to get the service working correctly.
I almost ran out of patience with this, but in the end, I am happy that I stuck with it. I really like the service at this point in time. I don't know how many companies that you will work with where you have direct access to the CEO like we have with VOIPo. Midas, I am sorry that you didn't have a little more patience, but I understand everyone's threshold is different.
VOIPoTIM - one thing that I found strange, in the vPanel/Promotions, when I first signed up for service I had the option to buy another year at the 1st year rate. That was on there for several weeks while I working working through the issues mentioned above. Then, right after the system started working well - AND when I would be more likely to consider the second year - the Promotion went away. Do you know why that happened? You can PM me if you need to.
Take care,
Jim
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