Upcoming Forum Changes

[usa2k]

Hey Tim,

Here is an idea for you. I, too, generally just go to "New Posts." Perhaps, in addition to tracking which messages we have not read yet, you could have it take you to the part of the thread that is new since you last logged on ...

I have set my preferences to read from newest to oldest.

When someone says ^^^^^^ comment is great!

Its really vvvvvv here

Otherwise I had a hard time with long threads!

[VOIPOinTN]

Suggestion .. Make a link from the Vpanel to the forum, so it is easier to get there without additional clicks.

[JimDog]

I, too, generally just go to "New Posts." Perhaps, in addition to tracking which messages we have not read yet, you could have it take you to the part of the thread that is new since you last logged on - not just to the beginning of the post that has new information on it. Sometimes the posts get long and it takes a little while to see where the new part of the post starts.

If you click the icon to the left of the thread title, it should take you to the first unread post within the thread. This is generally how I read the forum.

[Xponder1]

I like that idea! Non-customers read-only, except for VOIPo Pre-Sales Questions/Suggestions
Make most of the rest have read permission.

Not so sure Reseller should have read except actual Resellers.
The Pre-sale should perhaps be Presale-Reseller and Presale-Residential.

Looks like you've got the public part right for read and write permissions

I rarely see the actual structure because I just go to Today's Posts

Suggestion .. Make a link from the Vpanel to the forum, so it is easier to get there without additional clicks.

These are both great ideas.

[Russell]

3) We are looking into doing some contests to get more customers participating here. What should we give away (thinking about cash, ipad or gift cards)?

How about some free months added to the service? Kind of win-win.

[4plus3vette]

Thanks JimDog, I missed that and it was exactly what I was looking for.

[pwayboy]

Definitely get rid of the Captcha for logged-in users. It's not necessary, because paying customers are not likely to be spammers or search abusers.

[usa2k]

There was a bout of registered spam many months ago.
I would say 3-4 posts without getting flagged, and that should deter enough.