Just another pre-sales question

[usa2k]

Sorry. I meant international.

Canada and USA is part of the plan. There is even 60 minutes of included international calling to certain countries that is not allowed via BYOD.

[gmt]

Great. Thanks for the clarification on that.

So, I port in the primary DID for DC, then upgrade the "clone line" to a virtual # (port of the current Alabama #), correct?

[fisamo]

Great. Thanks for the clarification on that.

So, I port in the primary DID for DC, then upgrade the "clone line" to a virtual # (port of the current Alabama #), correct?

Pretty much. You may have to submit a ticket to order the virtual number, though, since you're porting that number in. The virtual number ordering process doesn't present the option of porting in to a virtual number. Once you have confirmation that the VN is ported in, upgrading the second line to work on the VN is a few clicks in vPanel.