voipo to voipo calls failing

[patoka]

After I started this thread tech support got me going again. Last night v-v calls failed again. I started a new ticket, this morning I can only call a voipo phone.

I have 3 pages of tech support tickets since I signed up, what's the record?

[VOIPoBrandon]

After I started this thread tech support got me going again. Last night v-v calls failed again. I started a new ticket, this morning I can only call a voipo phone.

I have 3 pages of tech support tickets since I signed up, what's the record?

Around what time did the VOIPo to VOIPo issue occur? (please be timezone specific). Also do you currently have a ticket open? Please PM me the ticket reference ID. Lastly are you currently experiencing any issues? Please advise - thanks!

[VOIPoBrandon]

What about the issue with an ATA registered to the VoIPo server, and softphone/IP phone registered to to the BYOD server.

I currently have both the ATA and IP phone registered to the BYOD server because both would not ring, only one or the other, depending on which one registered last.

Has this interoperability issue been resolved, or is it still required that all devices register to the same server to receive calls?

It will no longer matter what server you are registered to in correlation to who you are placing an on-network call to.

There are some current known issues / restrictions with VOIPo to VOIPo and simultaneous ring & call recording.

[lifespeed]

It will no longer matter what server you are registered to in correlation to who you are placing an on-network call to.

There are some current known issues / restrictions with VOIPo to VOIPo and simultaneous ring & call recording.

And to that I would add an issue with simultaneous ring when dialing VoIPo via SIP URI. Ring-in-order failed to forward to the mobile when dialing a VoIPo number (calling from another SIP provider) using SIP URI, but worked correctly using the PSTN number.

It's getting better, I hope you continue to work on these remaining bugs.

[jlachowin]

Hi Brandon.

I to had VOIPo to VOIPo issues on 10/19/2010. I want to know if I need to do anything at this point? I will make a few test calls to my parents (other VOIPo party).

On 10/19 around 6:20PM central time, my dad called. We got disconnected around 30 seconds later with a busy signal. My dad thought he hit something on his cordless phone and I called him back, but same thing, disconnected and busy signal. I called him 5 times and we just got frustrated and called it a night as we kept getting disconnected.

Please advise and if you need more information from me. Thanks.

Justin

[Hoser]

Brandon, my business partner and I have been having terrible problems with voipo to voipo calls since we switched to voipo, many months ago. 1 legged calls, disconnects, takes several dialings to connect, terrible call quality, etc. many, many calls to support, changed servers several times and even moved us both to same server (Texas) and it got even worse. He's in Toledo, so I had them move him to the East Coast Server and me (Anaheim) to the West Coast Server, but I'm not expecting much improvement. Can you give me the exact instructions on how to set up a sip shortcut? I've used this trick on some of my SIP trunk customers' systems with good results. I know how to do it with Asterisk IP PBX systems, but am not sure how to do it with VoIPo. Jim Sheehy @714-398-8249