Brandon, my business partner and I have been having terrible problems with voipo to voipo calls since we switched to voipo, many months ago. 1 legged calls, disconnects, takes several dialings to connect, terrible call quality, etc. many, many calls to support, changed servers several times and even moved us both to same server (Texas) and it got even worse. He's in Toledo, so I had them move him to the East Coast Server and me (Anaheim) to the West Coast Server, but I'm not expecting much improvement. Can you give me the exact instructions on how to set up a sip shortcut? I've used this trick on some of my SIP trunk customers' systems with good results. I know how to do it with Asterisk IP PBX systems, but am not sure how to do it with VoIPo. Jim Sheehy @714-398-8249