Billing observation

[VOIPoTim]

Sorry for any confusion with it.

Our billing has always been setup where the first charge attempt is 72 hours before final due date. That gives people time to correct any billing errors if any declines and 2 other attempts for a total of 3 attempts.

We don't provide a grace period for billing since our prices are so low and accounts are subject to disconnection the day after the due date, so we try to give people time to correct billing issues in order to avoid interruptions rather than a single attempt and immediate suspension.

So the cycle is Invoice then charge 72 hours later then it's past due 72 hours beyond that.