I fine posting my problem here it gets resolved faster then opening a ticket for support. I opened a ticket at 7:05 am est it is now 9:47 am est and no response. This is usually the case when ever I open a ticket.

My support ticket is:

If a voipo customer calls a voipo customer is the call free? or is it only free if they call the other customer by sip address and not number?

The other part based on research on the forum is this calling fixed yet. it seems as recent as last month people were still posting issues with calling voipo to voipo.